COVID-19 Policy

Before visiting our shop, we would ask our customers to read this COVID-19 policy to ensure that all guidelines are met so that everyone can have a safe and enjoyable experience at Christkindl:

In accordance with government guidelines, we at Christkindl have taken some precautions in our store. When visiting the shop, we ask customers to sanitise their hands upon entry of the shop and to follow the one-way system where necessary.

Face coverings are compulsory when in the shop, unless you have a medical condition preventing you from wearing one. There will be a temporary limit on how many customers can be in the shop at any one time. We also ask customers to be considerate of others and keep their distance from others in the shop. 

The shop is cleaned regularly. Unfortunately, following guidance and advice for businesses, our changing room is currently closed. Our returns policy remains the same as before COVID-19 restrictions. See our page Shipping and Returns for more details. 

We are doing everything we can to ensure that you have a safe and pleasant visit to our store. If you have a click and collect order to pick up but do not feel comfortable enough to enter the shop, please knock on the door and a member of staff will come out to you. 

If you have any queries regarding these matters, please feel free to ask. Visit our Contact Us page to find out how to get in touch. 

Thank you in advance for your co-operation.